Effective Date: 02/28/2025
Last Updated: 02/28/2025
Air Titans Pro, LLC ("we," "our," or "us") operates AirTitans.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.
1. Information We Collect
We collect the following types of personal information:
Personal Identifiers: Name, phone number, email address.
Transaction Data: Purchases, service history, payment details.
Device & Usage Data: IP address, browser type, cookies, and analytics.
2. How We Use Your Information
We use the collected information to:
Provide, maintain, and improve our services.
Send appointment reminders, invoices, and service updates via SMS and email (with opt-in consent).
Communicate with you regarding marketing, promotions, and customer service inquiries.
Prevent fraud and ensure security.
3. SMS Communications & Compliance
By providing your phone number and opting in, you agree to receive text messages from Air Titans Pro, LLC:
Opt-in Statement: You may consent via website forms or verbally when contacting us.
Opt-out: You can unsubscribe at any time by replying STOP to any message or clicking the unsubscribe link provided on our website.
Message frequency may vary. Standard message rates may apply.
Help: For support, text HELP to 813-336-3631.
SMS POLICY
We do not share information with third parties or marketing services. By submitting, you authorize Air Titans Pro, LLC to reach out via phone, email, or text for explicit information about project needs. We will never share your personal information with 3rd parties for marketing purposes or spam you. You can opt out at any time. Message/data rates apply. Consent is not a condition of purchase.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who help us operate our business or provide services to you, but they are obligated to keep your information confidential.
6. Your Rights & Contact Information
You have the right to:
Request access to the personal information we hold about you.
Request corrections or deletions of your personal information.
Opt out of marketing communications at any time.
For inquiries, please contact us at:
Email: Support@AirTitans.com
Phone: 888-262-6414
Address: 5310 56th Commerce Park Blvd, Tampa, FL 33610
Air Titans Pro, LLC collects SMS opt-in verbally from customers. Customers can opt-in to receive messages either in person at our physical location or over a phone call when they contact us. During initial registration, they are asked to provide a phone number, and our staff is trained to ask if they would like to opt-in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that ‘Message and data rates may apply,’ ‘Message frequency may vary,’ and they can ‘text HELP to 813-336-3631 for support or STOP to unsubscribe at any time.’ Their information will not be shared with third parties.
