Privacy Policy
Introduction
Welcome to Air Titans Pro LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with our website.
Information We Collect
Personal Information
We may collect the following types of personal information:
– Name, address, email address, and phone number
– Service location details and property information
– Payment information
– Service history and preferences
– Communication records between you and our team
– Photos or videos of work areas (with your permission)
Automatically Collected Information
When you visit our website, we may automatically collect:
– IP address and device information
– Browser type and version
– Pages visited and time spent on our website
– Referring website addresses
How We Use Your Information
We use your personal information to:
– Provide and improve our HVAC and air duct cleaning services
– Process payments and maintain accounting records
– Communicate with you about services and appointments
– Send service reminders and maintenance recommendations
– Respond to your inquiries and support requests
– Comply with legal obligations
– Improve our website and services
– Protect against fraud and unauthorized transactions
Special Note About Email and Phone Number Usage
We want to be absolutely clear about how we use your contact information:
Your email address and phone number will ONLY be used for:
– Direct communication about services you have explicitly requested
– Marketing messages about Air Titans Pro LLC services (you can opt out at any time)
– Service appointment confirmations and reminders
– Emergency communications related to your HVAC system or services
We will NEVER:
– Sell your contact information to third parties
– Share your email or phone number with other companies for marketing purposes
– Use your contact information for any purpose unrelated to Air Titans Pro LLC services
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
– Service providers who assist in our operations
– Payment processors for transaction processing
– Professional advisors (e.g., lawyers, accountants)
– Government authorities when required by law
– Emergency services if necessary for safety reasons
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
– Encryption of sensitive data
– Regular security assessments
– Employee training on data protection
– Secure storage systems
– Limited access to personal information
Your Rights
You have the right to:
– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Opt-out of marketing communications
– Request a copy of your data
– File a complaint with relevant authorities
Contact Us
For privacy-related questions or concerns, please contact us at:
Air Titans Pro LLC
1120 Lidflower St, Hollywood, FL 33019
Email: support@airtitans.com
Phone: (407)-634-1246